Privacy Policy
All written records and massage sessions are kept strictly confidential and will not be shared with any outside establishment, individuals, organizations, or medical facilities.
No-shows / Appointment / Cancellation Policy
24 hour cancellation notice is required for all appointments.
Deposits may be transferred if the appointment is rescheduled with more than 24 hours notice.
100% of service will be charged for no shows and late arrivals (30mins) and late cancels (under 6hrs).
Late arrivals (15mins) will result in shortened treatment time. This includes services being paid for by packages and gift certificates.
*** Classes ***
Must be paid in full in advance. Early cancels will be issued a credit your account. Late cancels and no shows will be charged a full fee.
Deposits may be transferred if the appointment is rescheduled with more than 24 hours notice.
100% of service will be charged for no shows and late arrivals (30mins) and late cancels (under 6hrs).
Late arrivals (15mins) will result in shortened treatment time. This includes services being paid for by packages and gift certificates.
*** Classes ***
Must be paid in full in advance. Early cancels will be issued a credit your account. Late cancels and no shows will be charged a full fee.
Tips/Gratuity
Gratuities are welcome, but entirely at the discretion of the client. It is traditional to tip if you feel you have received excellent service.
If you would like to tip, 18-20% is customary.
You may gift your therapist directly but if necessary, credit or debit can be used upon check out.
If you would like to tip, 18-20% is customary.
You may gift your therapist directly but if necessary, credit or debit can be used upon check out.
Personal Hygeine/Conduct
Please maintain personal hygiene. Showering before your massage is required. In keeping with our commitment to cleanliness, safety and hygiene, our equipment is sterilized and sanitized after every service and treatment.
Sexual misconduct is not tolerated. Each client understands that any illicit or sexual remarks, sexual advances, request for sexual favors, and/or other verbal or physical conduct of a sexual nature will result in the immediate termination of the session and the client will be liable for full payment of services scheduled.
Sexual misconduct is not tolerated. Each client understands that any illicit or sexual remarks, sexual advances, request for sexual favors, and/or other verbal or physical conduct of a sexual nature will result in the immediate termination of the session and the client will be liable for full payment of services scheduled.
Medical/Legal Disclaimer
Our therapists are not a licensed practitioners of medical care, however our therapeutic treatment is a compliment to medical care. Treatments are always healing, often, and not always, curing. Although we have seen amazing effects, we never know what will be the final results of our treatments. We recommend clients to continue working with their licensed medical practitioners as well.
We encourage our clients to make their own health care decisions based upon research and in partnership with qualified health care professionals.
We encourage our clients to make their own health care decisions based upon research and in partnership with qualified health care professionals.
Fee and Refund Policy
Prepaid sessions and gift certificates are non-refundable and cannot be redeemed for products. Any expired services will be applied as a credit towards future services